Privacy Policy - Comfy Tours and Travel

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Privacy Policy

Protecting Your Privacy and Information

Comfy Tours and Travel LLC values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information about you when you use our services, including travel planning, itinerary design, and safari adventures. By using our services, you agree to the terms of this Privacy Policy.

We highly value our customers and their privacy. Our privacy policy is to respect and protect the privacy of our customers. Your personal information is safe with us. All personal information collected on this site is kept strictly confidential and not sold, reused, rented, disclosed, or loaned.

Your personal information is used exclusively for the purpose of offering you top-notch travel planning services, and providing you with personalized travel experiences, including access to exclusive deals and premium customer service and to make your travel experiences a success at Comfy Tours and Travel LLC.

Comfy Tours and Travel LLC respects the privacy rights of its online visitors (you’, ‘yours’, ‘yours’) and recognize the importance of protecting the information collected about them. We provide this statement (the “Privacy Policy”) to help you to understand what we may do with any personal information that we obtain from you.

Types of information collected.

We collect various types of information including your name, contact information, travel preferences, payment details, and any other personal data necessary for creating personalized travel experiences.

The following information is provided by Comfy Tours and Travel LLC to enable our online visitors to be fully informed of our Privacy Policies. The site collects certain information when you interact with the site. For example, the Site may collect “Personal Information” which is data that can be used to identify an individual, as defined by applicable law. The site may also collect data that does not identify you specifically. The following is a list of data that we may collect and process about you:

Information that you provide by filling out forms on the Site. This includes information you provide when you order from the site; subscribe to any services offered on the Site including but not limited to interactive services (such as blogs, chat rooms, message boards, or other user forums); enter a competition or promotion sponsored by Comfy Tours and Travel LLC; complete a survey; or report a problem with the site;

Your correct date of birth, which we may require that you submit accurately to ensure that you do not access the site if you are not of legal age to purchase items offered for sale on the Site.

Any information you may provide when you contact us or send us some correspondence.

Details of any transactions you carry out through the site include the placement of any orders by you; and details of your visits to the site including, but not limited to, your computer’s IP address, password information, page interaction information, traffic data, location data, weblogs, and other data about the resources that you access.

We may obtain information about your use of our website to help us develop and improve it further through online surveys and other requests.

If a service/order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit card billing address(es) so that we can process and fulfill your service request. We do not view or save your credit card or debit card information as other third-party credit card processing services such as PayPal processes payment.

Additionally, we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our travel industry partners for delivery services. These details allow us to process your service request and to let you know the status of your order/service

Collection Methods

We collect information directly from you when you provide it to us through our website, phone calls, emails, or other communication channels. We may also collect information from third parties and online interactions when you engage with our content.

Use of Information

The information we collect is used to design personalized travel itineraries, manage bookings and payments, communicate with you, improve our services, and ensure compliance with legal requirements. We may also use the information for marketing purposes with your consent.

Sharing of Information

We only share your information with third-party service providers who assist us in providing our services, such as airlines, cruise lines, safari providers and hotels, and only to the extent necessary. We do not sell or rent your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no security measure is completely foolproof, so please be aware that your information is submitted at your own risk.

User Rights

You have the right to access, correct, or delete your personal information held by us. You may also object to or restrict certain processing of your information and request data portability where applicable

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

In common with many websites, we use “cookies” to help us gather and store information about visitors to our Site. A cookie is a small data file that our server sends to your browser when you visit the Site. The use of cookies helps us to assist your use of certain aspects of the Site. You can delete cookies at any time, or you can set your browser to reject or disable cookies. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Site.

We use Cookies to keep track of your current travel services requests and purchases, to enable you to proceed to checkout at any time and to personalize your online experience. If you do not accept Cookies, you will be unable to use this website. Refer to the Help content of your browser for more information on selecting or deselecting Cookies.

HOW PERSONAL INFORMATION MAY BE USED

Comfy Tours and Travel LLC may use your personal information for the processing of travel service requests, orders, and payments and to provide you with a personalized travel plans shopping experiences. We will also use your details to fulfill and deliver your travel service orders. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

When you order from Comfy Tours and Travel LLC, you will be offered the opportunity to opt out of our email newsletter and other update services. If you choose to opt-out for this service, we will not send you alerts for new products, features nor enhancements; special offers; upgrade opportunities; contests or events of interest. However, if you choose to receive our emails from time-to-time we will use the information you provide to promote the products and services via email. We do collect information about site traffic, sales, wish list, and other commercial information but do not share this information with any third parties (unless they are affiliated with our services). Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors’ needs In addition to disclosures identified in the purposes above, from time to time we may disclose Personal Information to:

Our service providers and subcontractors, including our affiliates, retained to perform functions on our behalf or to provide services to us, such as warehousing and delivery; marketing and advertising; data processing; software development; website hosting and management; information technology and office services; legal, accounting, audit and other professional service providers; and further provided such service provider does not collect, use or disclose the personal information for any purpose other than to perform such functions or to provide services to us or as otherwise required by law; unaffiliated service providers with whom Comfy Tours and Travel LLC may subcontract, including website hosting companies, fulfillment companies and other third party service providers

The prospective seller or buyer of Comfy Tours and Travel LLC business, services or assets, including where Comfy Tours and Travel LLC or substantially all of Comfy Tours and Travel LLC’s assets is acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to: comply with any legal or regulatory obligation; respond to inquiries or requests from public authority; enforce or apply the Comfy Tours and Travel LLC Terms of Use and other agreements; permit us to pursue available remedies or limit the damages that we may sustain; or protect the rights, property, safety or security of Comfy Tours and Travel LLC, our employees, agents, contractors, customers, the visitors of the Site or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Third Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to read their privacy policies

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website. Please review this policy periodically for any updates.

Legal Basis and Consent

Our legal basis for processing your personal information is your consent, the performance of a contract, and compliance with legal obligations. By using our services, you consent to the collection and use of your information as described in this policy.

CONSENT & WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTS

By visiting this Site, you are consenting and accepting the practices described in this Privacy Policy and our Terms of Use. If you require further information about our Privacy Policy, please go to the help section of the website where Support Questions are answered, if you require more information, please contact us at info@comfytoursandtravel.com or call us at +1 (877) 870-4017.

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Comfy Tours and Travel LLC

Comfy Tours and Travel LLC offer top-notch travel planning services and provides personalized travel experience, including access to exclusive deals and premium customer service. Our travel consultants are the preferred choice for designing unique itineraries including Cruises, Flights, Tours, to dream destinations as well as exotic African Safari adventures.

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